Thank you for shopping with Davina Crafts. We are committed to delivering your crafting supplies in a timely and secure manner. Please read our shipping policy carefully before placing your order.
1. Order Processing
All orders are processed within 1–3 business days after confirmation. Once your order is packed and ready for dispatch, you will receive a notification with basic shipping details.
2. Delivery Method
We currently offer Cash on Delivery (COD) as our exclusive payment method. Please ensure someone is available at the delivery address to receive and pay for the order.
3. Estimated Delivery Time
Delivery typically takes 3–7 business days, depending on your location. Rural or remote areas may experience slightly longer delivery times.
4. Shipping Areas
We currently ship within mostly Countries. If you’re unsure whether we deliver to your area, feel free to contact us before placing your order.
5. Shipping Charges
Shipping charges, if applicable, will be clearly shown at checkout before you confirm your order. We occasionally offer free shipping promotions, which will be advertised on the website.
6. Missed Deliveries
In case the delivery is missed due to unavailability of the recipient, our delivery partner may attempt redelivery. Repeated missed deliveries may result in cancellation of the order.
7. Damaged or Missing Items
If your package arrives damaged or items are missing, please notify us within 3 days of receiving your order. We may request photos of the packaging and contents to resolve the issue promptly.
8. Contact Us
For any shipping-related queries, you can reach us at [email protected].