At Davina Crafts, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website, Davina Crafts.
1. Information We Collect
When you place an order or contact us, we may collect the following personal information:
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Full Name
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Contact Number
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Shipping Address
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Email Address
We do not collect or store any payment information, as all transactions are conducted via Cash on Delivery.
2. How We Use Your Information
We use your information solely for purposes such as:
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Processing and delivering your orders
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Communicating with you about your orders or inquiries
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Providing updates or promotional offers
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Improving our services and website experience
Your information is used only to fulfill the services you request and to maintain a smooth customer experience.
3. Data Protection
We implement industry-standard measures to protect your personal information from unauthorized access, disclosure, or misuse. Access to your information is limited to authorized personnel only.
4. Opt-Out Instructions
You may choose to opt out of promotional communications at any time by:
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Clicking the unsubscribe link included in our emails
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Emailing us directly at [email protected] with the subject line Unsubscribe
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Contacting us through the contact form on Davina Crafts.
Please note that essential communications related to orders or customer support cannot be opted out of, as they are necessary for service fulfillment.
5. Your Rights
You have the right to:
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Request access to your personal information
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Request correction of any inaccurate or incomplete data
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Request deletion of your data, subject to order processing completion
To exercise any of these rights, please contact us at [email protected].
6. Policy Updates
We reserve the right to update this Privacy Policy from time to time.
If you have any questions or concerns about this policy, please contact us at [email protected].